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Frequently Asked Questions
Shipping Oysters & Clams
May I choose the day when I receive your oysters or clams?
Yes. When you check out, you will be presented with a calendar for you to choose the delivery date to your door. In the next step you will only see shipping options that are two days or fewer as these are perishable items. Our boxes are packed to maintain 45 degrees for up to 48 hours. IMPORTANT: Please ensure you will be present at your delivery address on the day you've selected!
How do you ship your shucked oysters?
Our oysters are hand-shucked and packed in pints, quarts and gallons (in their own liquor). Pints and quarts are packed in glass containers - never consume oysters if glass is broken. We ship in temperature controlled boxes, using frozen gel packs to maintain a 45-degree temperature. Our boxes are packed to maintain 45 degrees for up to 48 hours.
How do you ship your shelled ("live") oysters?
We ship our oysters in mesh bags within temperature controlled boxes, using frozen gel packs to maintain a 45-degree temperature. Our boxes are packed to maintain 45 degrees for up to 48 hours...
How long do your shucked oysters last?
Shucked oysters will have a good-through date. If they go past this date, you'll want to discard them. Shucked oysters typically have a 10-14 day refrigerated shelf life upon receipt.
How long do your shelled ("live") oysters last after I receive them?
When we ship you shelled oysters, it's important to note that that are live animals, and so, they are good as long as they're alive. How long they live depends on the time of year and how they are stored. We always say that you can depend on a week of shelf life, but oysters can live for more than a month out of the water, if stored properly (see Storage FAQ). When an oyster begins to expire, the muscle holding the shell closed relaxes, releasing the life-giving oyster liquor and drying the animal out. And so, when an oyster is dead, the shell has noticeably popped open. If the shell is closed tight and there's liquor in the shell when you shuck it, you're good to go! If you ever open an oyster and it's dry inside or smells noticeably "fishy" (oysters should smell like the sea, not "fishy"), then you'll want to pass on that oyster.
How do I store your shucked oysters?
Your shucked oysters will arrive on frozen gel packs. Immediately place shucked oysters in the coldest part of your refrigerator.
How do I store your shelled ("live") oysters?
When you receive your oysters, you can either re-ice them and leave them in the cooler they were shipped in, or you can remove them and put them in standard refrigeration (between 35-45 degrees). If you really want to stretch out the shelf life, you can arrange the oysters cup-side down (takes the stress off the muscle that holds the shell together) and drape them with a wet paper towel. In the winter, when oysters are dormant, you can sometimes extend the shelf life up to a month. NOTE: Do not let your oysters sit in water (that includes melted ice), as the oysters will attempt to "feed" and soon thereafter die.